Please see below for a summary of our shipping methods, carriers and fees. Online tracking is only available for orders shipped via UPS. A convenient tracking link will automatically be included with your shipping notification E-mail, or simply sign in at SmartSkinCareShop.com to track your orders.

Continental U.S.A. (48 states)

UPS Ground (online tracking provided): 3-7 business days, +1 business day for order processing. Signature may be required. The rate will be calculated based on the total weight and shipping zone of the order.

UPS 3-Day Select (online tracking provided): 3 business days, +1 business day for order processing. Signature may be required. The rate will be calculated based on the total weight and shipping zone of the order

UPS 2nd Day Air (online tracking provided): 2 business days, +1 business day for order processing. Signature may be required. The rate will be calculated based on the total weight and shipping zone of the order

UPS Next Day Air Saver (online tracking provided): 1 business day, +1 business day for order processing. Signature may be required. The rate will be calculated based on the total weight and shipping zone of the order

Continental U.S.A. (48 states) or Alaska and Hawaii or U.S. Territories or PO Boxes, APOs and FPOs

USPS Priority Mail (NO online tracking): 3-4 business days (Note: We do NOT guarantee delivery within 3-4 days; Priority Mail attempts to meet 3-4 day delivery, plus we require an additional business day for processing). The rate will be calculated based on the total weight and shipping zone of the order

International (No PO Boxes)

DHL GlobalMail (NO online tracking): 7-15 business days (depending on your country’s Customs Inspection process). The rate will be calculated based on the destination country and total weight of the order

UPS Worldwide Expedited (online tracking provided): 2-5 business days, +1 business day for order processing. Signature may be required. The rate will be calculated based on the total weight of the order and destination country. Service may not be available to some countries.

Delivery Time

Most orders placed before 1pm Pacific Time are shipped the same day, however some orders may take 1-2 additional days depending on inventory stock levels. You will receive a confirmation E-mail once your order ships (note: make sure your email or spam blocker program accepts messages from SmartSkinCareShop.com).

Please refer to the chart below for estimated delivery times. If you ship via UPS Ground, the diagram below can be used to estimate the transit time. Please remember to add one day for order processing when calculating expected delivery time. Also, do not include weekends or holidays when estimating delivery dates. You can use the UPS tracking features online at SmartSkinCareShop.com to determine the exact date your package will be delivered (note: tracking information may not be available until the day AFTER your order ships).

Orders containing heat-sensitive items (bars, chocolates) may be held during summer months and shipped on Monday, if the shipping service level you select does not guarantee delivery by Friday. This is done to minimize transit time and prevent packages from sitting in a UPS warehouse over the weekend, which may cause items to melt if the environment is not climate controlled. However, we will not guarantee against melting unless you purchase our cold-pak service for an additional charge.